My Experience

Dedicated Operations Manager and effective leader who excels at using proven methods and technology to successfully reduce costs, streamline operations and increase productivity. Using extensive engineering knowledge to optimise operations from a technical standpoint whilst understanding and developing cross functional processes for existing products and new product sets. A confident senior manager who can communicate effectively at all levels.  

Core Skills

  • Large departmental management 
  • Departmental budget ownership
  • New Product development
  • In life change management 
  • Optimising operations 
  • Owning and driving KPIs 
  • Adhereing to ISO 27001 requirements 
  • Improving customer Net Promoter Scores
  • Telecommunications Engineering
  • Cisco Engineering
  • SOC Management

Employment History

  • Royal Corps of Signals -  Telecommunications Engineer
  • Virgin Media Business Engineering and Management

Personal

  • Web Authoring
  • PC Maintainance
  • Home Automation

Let's do something together

Feel free to contact me below.

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